Domestic Shipment

At Pankaj Trading Company, we are committed to providing high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we're here to help.

1. Return & Refund Eligibility

Refunds may be issued under the following conditions:

• The product is damaged, defective, or incorrect at the time of delivery
• The item is returned in its original condition and packaging
• A return/refund request is raised within 7 days of delivery

Refunds will not be issued for:

• Used or damaged products caused by mishandling after delivery
• Products returned without original packaging or invoice
• Items returned after the return window

2. Return Process

To initiate a return:

• Contact our support team at info@pankajtradingcompany.com with your order number, issue, and product image (if applicable).
• Once approved, securely pack the item and send it to the provided return address.
• After inspection, we will process your refund within 5–7 business days.

3. Non-Refundable Items

• Customized or special-order items
• Electrical components once installed
• Products bought on clearance or under final sale terms

4. Refund Method

Approved refunds will be credited back to the original mode of payment (Bank/UPI/Wallet) or issued as store credit, based on your preference.

Need Assistance?

For any questions or support related to returns or refunds, please contact our team:

📞 +91-9911123812
📧 info@pankajtradingcompany.com

We appreciate your trust in Pankaj Trading Company and are here to ensure a fair and transparent process for every customer.